Welcome to The Artisan Alchemist. It is my hope that you will find something that intrigues you. Each of my pieces is unique. If however, you wish two of a design, please contact me and I will handcraft something special for you. But the caution is, no two pieces will ever be exactly alike; the molding, carving and mixture of colors are new and individual for each creation. You'll note that some pendants are strung on a ribbon necklace, others on a metal. If you prefer a change in the necklace, from one to the other, please contact me.
If for some reason you change your mind about an order, leave a message in "conversations" and I will honor your request.
Items will be shipped to you via PRIORITY MAIL US Postal Service. I'll add tracking. ALL items ship between 1 and 3 business days. I will leave a message for you via "conversations" to let you know that your package is on its way.
Domestic shipping is FREE.However for international shipping, Etsy will calculate the postage for you when you place an oder.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Please contact me if you have any problems with your order.
I will always take a piece back. Notify me within 2 weeks of receipt. Please use email or Etsy Conversations. Etsy policies have changed and I can refund all or part of your payment, depending on the situation. Return postage is the buyers responsibility.
I am here to help. I want you to love your handmade piece and enjoy the shopping experience.
Your Artisan piece is organic, made from materials found in nature. As such, it may change overtime, reacting to the elements and oxidizing. This is perfectly natural. However, I've added a sealant to prevent this. But if this should occur, please use the polishing cloth enclosed with your order. Gently polish, use no water and the beautiful sheen and color will return.